If you can’t access a profile, you are probably getting a “fatal error” message or a blank screen. This message appears when picture uploads into user albums are aborted, resulting in an incomplete picture upload and the concerned user’s profile becoming inaccessible.
If the owner of the profile deletes pictures in his/her album which don’t look right or have the description “unknown” in it, the problem should usually go away.

If this happens to you, and you can’t fix it as suggested above, please private message Mona.

Please inform us if you find someone else’s profile showing this or any other problem as well. Just private message Mona immediately – providing the details of the user concerned – so that it can be quickly fixed.